What is Upwork All About? Client Perspective

What is Upwork About

What is Upwork? Do you want to know if it can help you find the best freelancers to help you in your chosen field like blog writing? Are you curious if it is worth it or just a scam? Well, here is my in depth Upwork review to help you learn more about it.



Company Name: Upwork

Price to Join: Free to Start With

My Rating: 9.1 out of 10.0


What is the Upwork?

What is Upwork AboutUpwork is a freelancing website that enables clients and freelancers to connect with each other and work together. Actually, it is one of the most used freelancing websites and it is growing day by day. A client can interview, hire and work with a freelancer through this platform easily.

Upwork was formed after a few years of oDesk merging with Elance in the year 2013. In the year 2015, Elance-oDesk was rebranded as Upwork. Before Upwork was formed both oDesk and Elance were very popular freelancing platforms.

In this review, I will take a closer look at Upwork and try to cover the positive as well as the negative side of this freelancing platform. This review is totally unbiased and based on my honest research about it. I recommend that you read the entire review before thinking about using this platform. If you are already using this platform, then this review might offer you some fresh insights.


How Does Upwork Works?

You can find a freelancer for almost any job starting from programming to blog/website writers. The procedure for hiring a freelancer is easy and it is explained below.

  • You will begin by posting a job on this freelancing platform. You have to write a post explaining about the job and the type of freelancer that you are looking for. The higher the budget of the job, the better freelancers will be attracted.
  • You will receive a shortlist of likely candidates by the website and you can also search the website for freelancers. Freelancers can view your job post and submit a proposal if they want.
  • You can view the profiles of freelancers and see their client ratings, portfolios, job success score, test scores, employment history and much more. You can review all the proposals that are submitted by freelancers and chat with the most promising ones.

What is Upwork About

  • After you have determined the best fit for the job, you can hire him/her and begin working with him/her. You can request changes in the work if you are not satisfied or you can also request a refund. It might be hard to get a refund if the freelancer disagrees and files a dispute.
  • After the job has been completed successfully you can leave a review on the freelancer’s profile.

You can pay for the work hourly or you can pay at a fixed price. Upwork monitors the work done by the freelancer on hourly contracts and you can see the work diary to review the work completed. On fixed price jobs, the work is divided into milestones and you pay after a milestone is completed. Upwork is indeed one of the best freelancing platforms despite its limitations.


How Much Does It Cost to Join?

There are three service options and they are Upwork, Upwork Pro and Upwork Enterprise. Upwork allows you to hire freelancers for free, post jobs and hire them. You only have to pay a processing fee of 2.75% while paying the freelancer.

Upwork Pro helps you in hiring the best freelancers and also provides you support on every step of the way. It requires you to pay $500 per job search in addition to 10% of the invoice.

Upwork Enterprise offers a freelancer management system and it can cost you a lot of money because of the high-quality and customized nature of this service.

How Much Can I Earn?

Your earnings will depend on the type of business that you do as well as your ability to find an excellent freelancer at a reasonable price. You should do some research about the price of a service so that you do not end up paying an unreasonable price. It is obvious that experienced freelancers demand a higher pay rate so you should be willing to pay higher rate if you want to hire some top quality talent. The profile of a freelancer should give you a good idea about the money that you should pay them.

There are clients that benefit a lot from this type of platform and there are clients that have lost money by making some bad decisions. The potential of this type of platform is limitless as you can hire some of the experts in a certain field if you are able to pay them enough money. You can also find average freelancers that demand less money for average quality work.

I think that people who use this platform well can earn much more than they spend while some people might end up losing money. Sometimes you may lose money because of the fault of the freelancer.

What is Upwork About


Are there Any Complaints?

Yes, there are some complaints, but I am listing the most important ones below.

The customer support is terrible.

It is expensive.

Some freelancers are a waste of money and time.


Bottom Line

In my opinion, Upwork is not a scam. Obviously there are a few problems with this freelancing platform, but no freelancing platform is perfect. I recommend Upwork as it has one of the largest pools of freelancers. There are obviously disadvantages of using Upwork like you cannot know for sure whether the freelancer will be able to deliver or not.

You should try to hire the best freelancers if you want quality work as you cannot expect to get quality work at a low price. I leave the final decision in your hands. Good luck and choose wisely.


  • Variety of Freelancers
  • Tested and Proven Hiring System


  • Need to Pay High to Get Better Freelancers


How Can I Benefit More in Upwork If I am a Blogger/Website Owner?

I know that you want to take advantage of Upwork because you are already tired of not having enough quality write-ups. I also feel that you don’t have enough time to write so you want to hire someone to help you.

Actually, I also felt the same way as you before. I thought that if I hire someone then it is enough to bring more traffic to my site. But I realized that I need a better support to guide me throughout my online marketing journey.

Now, your next question is, how can you benefit more in Upwork? My best suggestion would be through learning the fundamentals of having a successful blog/website.

Basically, you will earn by just following your passion and sharing your thoughts about it to other people.

Right now, I am on my first year in this community and I am already enjoying the fruits of my labor. So, I want to share my success with you.

Check Out My Review on the #1 Recommended Affiliate Marketing Training Program.

If you have more questions and concerns about Upwork, feel free to comment it below and I would be glad to interact with you.

Let me hear your experiences on the comments below!

Best Regards,

John Rico

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